Arrivals and Departures
Keys will be available from 5 p.m. on the day of your arrival. If arriving after 6 p.m. (7 p.m. on Saturdays), please advise us in advance. However, we do not accept any responsibility for arrivals outside our normal office hours. Departures must be before 10 a.m.
Our reception office is in the PORT SOLEIL Shopping Centre.
You need to purchase a magnetic card from the entrance office. This gives you access to the Naturist Resort.
Please send us the attached Booking Form, dated and signed, with a deposit payment of 30% of the total. The balance is due 30 days before your arrival. If the balance is not paid on time, your booking will be cancelled and the deposit forfeit.
- 30 or more days before arrival date booked: Loss of booking deposit;
- 29 to 0 days before arrival date booked: 100% of total cost;
- No refund if you cut your holiday short.
Cancellation Insurance / liability insurance
We can arrange cancellation insurance. The insurance policy for the accommodation you will occupy does not provide cover for any personal items or public liability. However, your home insurance may give appropriate protection, please check with your insurer.
A deposit of €300 for standard or €500 for “+”, “++” and Lifestyle accommodation (by credit card) will be required in exchange for your keys. For parking spaces wit remote control access, an additional deposit of €80 is required. Deposit blocks will be released during the week after your departure if the accommodation has been left with no damage or breakages.
Our apartments are rented in clean and good order. Should you find the state of your accommodation unacceptable, you must advise us within 24 hours of your arrival so that we can do all the necessary to satisfy you. Any later complaints cannot be accepted. You are required to leave your accommodation in the same state on your departure: Washing-up done and put away, waste bin empty, bathroom/WC cleaned and beds stripped.
You may use free of charge any television set or WIFI connection that may be in your apartment. However, we cannot be held responsible for the working of the set or for the quality of the signal from any communal aerial. The same applies to stereo sets, DVD players, etc.
If available, you will be offered a reserved parking space free of charge. However, you have no automatic right to such a complimentary service.
They are not allowed on the beach, in certain apartments and in any Category “Lifestyle” accommodation.